Recent Water Damage Posts

How to Deal with that Gross Smell in your House

5/20/2021 (Permalink)

Woman plugging her nose Call SERVPRO of Jefferson County/Oconomowoc at (920) 541-1710 to handle all odor problems

Fire, mold or pet urine odors are among the top 3 reasons our customers call us. One of the most frequent questions we get asked after an incident that involves odor is "Will it still smell?" 

SERVPRO of Jefferson County/Oconomowoc deals with odor in various way depending on your specific situation. The process in which we tackle the odor is multi-faceted. It is important to follow the below steps to successfully remove the odor you are dealing with. 

1) Analyze the materials that are affected. 

2) Remove the source of the odor if possible. This could include removal of fire damaged, moldy, urine affected materials. Carpet, drywall or insulation for example can hold an odor. If those materials are not removed, the odor may still remain. 

3) Clean the affected surfaces with the proper chemical(s) to ensure the removal of the odor source. 

4) Deodorize the affected area with an ozone treatment if appropriate

5) Follow up with the customer in a few days to confirm the odor has been removed to their satisfaction.  

With the steps above being followed, the odor will likely be eliminated and you can get back to living your life without worry. 

We take pride in our 90% rate of removing odors from homes and businesses. If you have an odor concern, please call us for a walk through of your structure to evaluate how we can help.   Call SERVPRO of Jefferson County/Oconomowoc at (920) 541-1710 to handle all odor problems

How to Prevent Potential Flooding this Spring

4/8/2021 (Permalink)

Flooded Basement Call SERVPRO of Jefferson County/Oconomowoc to take care of all flooding and water damage.

As is the danger in every spring flooding is always a possibility as the snow melts and the spring showers roll around. Flooding is very dangerous for all homeowners if they are not properly equipped to handle the flooding. There are many different ways that you can handle flooding, but it is most important to know how to prevent it, and what actions you can take if you still experience flooding.

Preventative Measures

  • Apply coatings and sealants. A form of "dry flood-proofing," coatings and sealants that you apply to your foundation, walls, windows and doorways help prevent flood water from leaking into your house through cracks.
  • Raise your electrical outlets and switches. All outlets, switches, sockets and circuit breakers should be at least one foot above flood level to avoid significant electrical damage in the case of a flood.
  • Install check valves on your pipes. Make sure that all pipes entering your house have valves to prevent a flooded sewage system from backing up into your home. Gate valves are preferred over flap valves, since they provide a better seal against flood pressure.
  • Grade your lawn away from the house. If your lawn tilts toward your house, rainwater will pool around your home. Use a heavy soil that contains clay and sand to regrade your lawn so that surface runoff empties into an appropriate place, such as a street gutter.
  • Leave space between mulch and siding. Wet mulch can rot your house's siding, which in turn can lead to leaks. Keep space between your mulch and siding so that the base of your house can completely dry after rainstorms.
  • Point your downspouts away from your home. If your gutter runoff is not pointed away from your house in an appropriate direction, it can pool at the corners of your house and may eventually create leaks in your basement.

However these preventive steps are not full proof, and it is important to know how to handle flooding if it does occur.

How to Stop Flooding Once it Starts

  • Turn off the water line, if that is the source of the flooding.
  • Clear out gutters and drains so that water can flow freely.
  • Use sandbags to block any gaps that will lead to flooding.
  • Move rugs, furniture, electronics and other valuables to a higher floor of the home, or elevate them.
  • Shut off your electricity at the breaker panel, if flood water is close to reaching your electrical system.
  • If it's not raining, open windows to allow air flow through your home.
  • Turn on your sump pump or use a shop vacuum to remove water as quickly as possible.

These measures will help minimize the damage that the flooding can cause.

For any flooding and water damage Call SERVPRO of Jefferson County/Oconomowoc at (920) 541-1710

Do's and Don'ts of Replacing Hardware

3/23/2021 (Permalink)

House Bathroom Remember to take caution when changing pipes and other hardware

Everyone gets excited about updating the appliances in our house. However, a lot of us forget that we must also replace the hardware that goes along with our new appliances. If you have not replaced this equipment recently, it is recommended to replace the water supply lines every 5 to 8 years. Tubes, rubber and plastic connectors break down and wear out over time. Just like on your car or even your lawn mower, these require maintenance and repairs in order to avoid major water losses.

Please follow these tips when changing a supply line in your home or business. 

Before you do anything, SHUT OFF your water supply.Turn your water supply valve to the right until it’s tight, then flush your toilet and tank or lines to drain out the water. If you do not have a water supply shut-off valve, contact a local licensed plumber to install one.  If you don’t remember to flush the toilet, you could end up dumping a bunch of water all over your bathroom floor later on the in the process. Also, it may be a good idea to soak up all the water that has leaked out onto your floor if you haven’t already. Bathroom floors can be slippery when wet.

Remove the old supply line. Use a wrench and loosen the hex-nuts that connect the supply line and remove.

Replace the line. With your new supply line attach one of the ends. It doesn’t matter which end you choose to install first. Line it up and use your fingers to tighten the hex-nut into place. Now, attach the opposite end and use your fingers to tighten the hex-nut into place.  Then take a wrench to tighten the hex nut.

Turn the water back on. Now that your supply line is in place, you should be good to go to turn your water source back on. SLOWLY turn the supply valve to the left until you start to hear water running, just be sure to be cautious of any leaks.

If you attempt to replace the hardware on your own and something goes wrong, Call SERVPRO of Jefferson County/Oconomowoc for all your water damage clean-up needs.  (920) 541-1710.  

How SERVPRO of Jefferson County/Oconomowoc Deals with Water Damage

3/23/2021 (Permalink)

Fans Drying the floor Call SERVPRO of Jefferson County/Oconomowoc for all Water damage needs.

SERVPRO crews implement a course of action for restoring a property that has water damage. A quick response is key to preventing further water damage. 

There are five fundamental principles for water damage restoration which are noted in The Institute of Inspection, Cleaning and Restoration Certification (IICRC) S500 Standard and Reference Guide for Professional Water Damage Restoration: 

  • Safety 
  • Documentation 
  • Mitigation 
  • Drying Plan 
  • Cleaning and Repair 

Safety is the primary concern on a job site. It is important to make sure the crews and the occupants are informed and protected from any safety issues. 

Documentation is important to create an action plan for the project. At SERVPRO we use DryBook which is used on iPads that the crews bring on every job. Using DryBook helps our crews document everything that is happening on the job, how to create a drying plan and to make sure the structure is drying properly. 

Mitigation is important because it helps the occupant recover more quickly from the water loss event. 

Drying plan includes removing excess water, extraction, evaporation and dehumidification. Drying equipment is placed to remove moisture through evaporation and dehumidification. Temperature is also important to increase the rate of evaporation. 

Cleaning and repair are done when the drying plan is complete and drying goals have been met. This is to repair and clean the property to preloss condition. 

For all Water Damage needs call SERVPRO of Jefferson County/Oconomowoc at (920) 541-1710

SERVPRO Helps Flooded Tri-Level Home

1/29/2021 (Permalink)

SERVRO drying equipment placed on floor Proper Drying Equipment Placed After Sewage Water Intrusion

A backed-up sewer line caused this tri-level basement and attached garage in Waukesha, WI to flood.  Due to the graphic nature of this loss, we are showing this picture which is what the recreation room looked AFTER the contents were moved out, the laminate floor removed, the contaminated drywall wall cut out and the floor cleaned and disinfected.

When a sewage back-up occurs, anything that is porous (soaks up moisture) must be considered non-salvageable.  Non-porous materials (such as plastic) can be cleaned and disinfected as well as structural items that can not be removed.  If this contamination is not removed and the structure disinfected, it could lead to people getting sick.

Contact SERVPRO of Jefferson County/Oconomowoc for all your water damage and sewage back-up needs.  We have certified water restoration technicians available to assist you to make sure that your home or business is cleaned and disinfected properly.  920-674-3002.

Why Should You Trust SERVPRO of Jefferson County/Oconomowoc? For Starters, We An IICRC Certified Restoration Company

12/18/2020 (Permalink)

IICRC logo with IICRC Certified Firm in white lettering SERVPRO has been trusted by many, not just because we are IICRC certified, but it sure does help impress!

In the 1990s and early 2000s, restorative drying science was in its infancy but was evolving as some leaders in the restoration industry began taking a more scientific approach. Restorers were rapidly becoming restoration specialists, and in the process, they were learning what worked and what did not work. Those restorers worked to understand the science that impacted their business and developed the technology still used today.

As restorer confidence began to grow, the training needed to grow as well.  The term Applied Structural Drying (ASD) became known in the industry as a drying course. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) stated in its IICRC S500 V3-2006 standard, “Currently, among the IICRC’s 38,000 registered technicians, approximately 24,000 are IICRC-certified as Water Restoration Technicians (WRT), with approximately 4,500 of those being certified in Applied Structural Drying (ASD). This number is growing daily. ASD is primarily a hands-on course in which demonstration houses representative of standard residential construction are flooded, extracted, monitored, and dried throughout the three-day course – although three-day drying cannot be guaranteed.”

Everyone was going to these classes, from contractors to adjusters to property managers. The fact that a restorer could reduce the cost of rebuilding a structure substantially impacted the bottom line of the final customer, reduced cycle time, and decreased rebuild costs.

The untold truth was that even with a sanitary environment with limited contents, more than enough power and with known quantities, known saturation times, and a repeatable process, these buildings still required additional days to dry. 

Some contractors and adjusters believe contractors are in possession of technology, equipment, and training that can dry structures in three days. The fact remains that these sceptics are hard pressed to substantiate their comments. Moreover, publishing erroneous materials can lead to serious conflicts between contractors and adjusters rather than assist in fair and scientifically sound practices.”

Drying Science in 2020

In 2020, the science has evolved, the equipment has evolved, and restorative techniques have dramatically improved. But with all this improvement and knowledge one thing is true – three-day drying is not the norm. Stephanie Beattie of the Center for Disaster Recovery in Barrier, Ontario stated the best statistics show we went from an average of 6.2 days in 2016 to 4.9 day in 2018.

There has been plenty of research by the restoration community and building science (engineers) community to substantiate the fact that not all materials can be dried in a specified, arbitrary time of three days. As a matter of fact, many structural materials will dry in varying degrees, depending on saturation time, atmospheric conditions, and the material’s location in the building composition.

For the most part, today’s insurance adjusters do not look at the goal of the drying project; they look at the costs of the job. The measurable cost of the job is more important than the successful drying of a project. But are those clients saving money? Did you help them understand the true savings?

Today, the indoor environmental profession knows more about the effects of contaminated indoor environments and the effects of mold on occupants and highly sensitized individuals. If contractors and their customers are not aware of these risks and do not address properly drying a structure, it can dramatically increase the potential for litigation and there is no limit on that liability.

SERVPRO of Jefferson County/Oconomowoc is an IICRC Certified Firm.  Contact us for all your water damage needs or inquiries.  920-674-3002

Common Causes of Water Damage That We See Here At SERVPRO

11/13/2020 (Permalink)

Two buckets sit below a radiator catching water leaking from it Even here at SERVPRO we have water issues. Don't be afraid to call, we are here to help.

When a person thinks about water damage, they often think of severe weather conditions.  However, there are many other items in your home or business that may be a cause of water damage.  Water damage is something that many homeowners will face. 

There is a significant difference between water damage and gradual water damage, which has an impact on homeowner’s insurance claims. Examples of gradual damage are circumstances that have been happening over time, like plumbing issues in the walls causing damage to the walls, ceilings or floors, or water damage caused by cracks in the foundation.  Unfortunately, many gradual water damage issues are not covered by homeowners insurance, while storm-related water damage usually is.

According to the Insurance Institute for Business & Home Safety (IBHS), the leading causes of water damage are:

  • Plumbing supply system failures. This involves frozen pipes that can burst because the water pressure builds up due to freezing water in the pipes or when the supply system materials fail, causing pipes to leak or burst. They also found that homes with ages of 16 to 40 years made up a larger portion of supply system material failure claims.
  • Plumbing drain system failures. This can occur when a sewer drain backs up and overflows into a home, or from material performance issues. 
  • Toilet failures. Toilets cause the second highest number of residential water damage losses after plumbing supply system failures and are the result of faulty fill valves or clogged drain lines. 
  • Water heater failures. If your water heater has reached its life expectancy, the tank begins to rust and corrode, which can result in leaking or bursting issues. 
  • Washing machine failures. These are typically caused by supply hose failures, machine overflows and drain line failures. 

If your home or business has experienced water damage, call SERVPRO of Jefferson County/Oconomowoc at 920-674-3002.

Avoiding Frozen Pipes When You're away From Home

11/9/2020 (Permalink)

A burst copper pipe is spewing water Burst pipe this winter? SERVPRO of Jefferson County/Oconomowoc is always here to help.

Anyone that has lived in Wisconsin knows how brutal our winter months can be.  We all look forward to vacations to escape the cold weather and dreary days.  However, before you leave for that vacation you have been patiently waiting for, be sure to protect what is probably your biggest asset, your home.  Many times each year SERVPRO of Jefferson County/Oconomowoc is called to properties during the winter months that were not properly prepared for the cold weather before the occupants left.  Please read the other blog about Tips to Prevent Pipes from Freezing, but the following are tips to follow before going on that vacation.


  • Set the thermostat in your house no lower than 55 degrees Fahrenheit
  • Be sure to replace the battery in your thermostat
  • Ask a friend or neighbor to check your house daily to make sure it is warm enough to prevent freezing
  • Shut off the main water supply and drain the water system.  (Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when you shut off the water)

Feel free to call SERVPRO of Jefferson County/Oconomowoc with any questions, or when issues arise. 920-674-3002

SERVPRO Recommends Sump Pump Endorsement On Your Homeowner's Insurance Policy

7/14/2020 (Permalink)

Corner of basement with water on the floor near the crock for the sump pump Sump Pump Failure Can Lead To Significant Water Damage and Costly Repairs

Pretend that it is March. The winter snow is beginning to melt and the weather report is calling for a lot of rain. Or pretend it's summer and a very heavy band of rains travels across your area.  Your newly finished basement remodel has everything you wanted, new plush carpet, a high end theater system, beautiful paint on the new walls and your furniture is perfect for the space. You can hear your sump pump kicking in as it should and you think everything is safe. The next morning, you wake up to your spouse saying "There's water in the basement." How much do you know about your homeowner's insurance policy? When was the last time you actually went through the policy to see what is covered and what isn't? Most of the time, homeowners just pay their bill and never look at their policy. In the case of a sump pump equipment failure it is imperative to know what coverage your homeowner insurance includes (or doesn't!)  

Typically, an insurance policy comes with "basic" coverage. Things like a broken pipe in the wall or a roof leak are usually a covered loss. When it comes to sump pumps or sewage pipe backup, you will most likely need a special endorsement on your homeowners policy in order for insurance to help you with the cost.

A common endorsement is a Sump Pump endorsement. This is something that is an add-on to most basic insurance policies. If you don't know to ask about, it can often be overlooked. Sadly, once SERVPRO gets on site, the damage is already done and if there is no insurance coverage, the cost will be out of pocket.....your pocket.  A common Sump Pump endorsement will come with a set coverage limit. Generally the limits will be in increments of $5,000. This results in the homeowner having $5,000, $10,000 or $15,000 insurance coverage for a sump pump failure type of loss. This seems like a lot of money but in reality, the loss could exceed $5,000 easily.  

First, SERVPRO will come to the house and assess the damage.  We will then take out all the wet materials in the area if needed. Then the area needs to be thoroughly dried to avoid any future damage from moisture, (ie, mold). An average water loss for SERVPRO ranges between $2,500 and $3,000. If your insurance endorsement has a $5,000 limit, that means you only have $2,000 to put the basement back together again. New carpet pad, new carpet, new insulation, new drywall, paint on the drywall, new furniture if necessary, etc. $2,000 isn't a lot left over. And if your policy has a limit, that means, that's the MOST that insurance will pay.  

Historically, SERVPRO has found there is an above average amount of homeowners that find out they do NOT have proper coverage or any coverage AFTER they need help. Once SERVPRO does an assessment of the damage, those homeowners are met with a very real situation that could make a large financial impact on them.  

SERVPRO recommends reviewing your insurance policy annually to ensure you have coverage you need. Don't be afraid to ask questions. If you have the information, you will be better prepared in the event of a water or fire emergency in your home.  

For all your emergency water damage or fire damage needs, call SERVPRO of Jefferson County/Oconomowoc.  920-674-3002 and speak with a certified water restoration technician.

Flooded Basement in Helenville

4/15/2020 (Permalink)

Basement filled with personal contents and a SERVPRO technician working to move the items out of the way SERVPRO of Jefferson County Cleans Contents and Home after Sewage Back-up

SERVPRO of Jefferson County/Oconomowoc takes pride in helping people. During a recent sewage drain back up at a property in Helenville, WI, we helped with both removal of contaminated water clean up and reorganizing our customer's basement. 

It is very important for SERVPRO to be thorough when we are cleaning up after an emergency water/sewage back up. We want to make sure to get every contaminated area and item cleaned and disinfected properly. 

Often when we get calls for water in someone's basement, we find piles of personal belongings that have been placed haphazardly over the years.  These items may have come in contact with the contaminated water. If that is the case, it requires our crews to move and rearrange people's belongings. We will take the time to go through the belongings and ensure they are completely cleaned and disinfected if they were affected. We work directly with the homeowner to recommend if any items should be cleaned or possible disposed of if the contamination is too excessive. Once we are ready to put disinfected belongings into a clean area, that is when our customer benefits from us helping move and reorganize long forgotten items. This service is included with most insurance claim jobs.

Just another reason SERVPRO service standards shine above and beyond competitors. We often provide service with extra perks that we are proud to offer our customers. 

For any emergency water damage or sewer backups, please call the certified water restoration technicians at SERVPRO of Jefferson County/Oconomowoc.  920-674-3002

SERVPRO of Jefferson County/Oconomowoc Cleans and Disinfects a Home in Fort Atkinson After Sewage Backup

4/15/2020 (Permalink)

Kitchen with drying equipment from SERVPRO placed on the floor Floor Drying Equipment From SERVPRO of Jefferson County/Oconomowoc

SERVPRO of Jefferson County/Oconomowoc is proud when we get calls from repeat customers! Even though we understand most people don't want a disaster in their home or place of business, we appreciate the fact that customers call us back when disaster strikes more than once to use our services.

This job in Fort Atkinson, Wisconsin was a customer who used our services in 2019 for a broken pipe. He was so happy with our service that when he moved into a new home in 2020 and had a sewage back up, he called us again.  Nothing makes us happier than being able to provide exceptional customer service! A repeat customer shows that SERVPRO goes the extra mile to make sure our customers get the great service they deserve.

Thank you to the many customers that continue to contact us for each unfortunate incident. We appreciate you!

If you have any type of emergency damage, such as those caused by fire, water, mold, etc., please call the professionals at SERVPRO Jefferson County/Oconomowoc.  Speak to certified technicians when you call 920-674-3002.

Additional Power Is Sometimes Needed on Job Sites. So What Do We Do?

1/29/2020 (Permalink)

Person hold drying plug next to dryer outlet SERVPRO of Jefferson County Uses Dryer and Range Outlets For More Power

When SERVPRO of Jefferson County/Oconomowoc gets called out to an emergency water situation, the first thing we do after meeting the property owner is to do a complete and thorough "walk-through" of the property to assess the extent of the damage.  After that walk through it is time for our team to think about how to efficiently dry the wet materials.  Our crew chiefs will need to account for the proper amount of drying equipment needed. We have industrial dehumidifiers, air movers and axial fans that we can use to help dry wet materials. In addition, we may use several other types of equipment depending on the type of job, air scrubbers and hydroxyl machines, just to name a few. Many homes only support either 100 or 200 amps.  What do we do if our team needs additional power to run more equipment? There are 2 options that we typically utilize.  

  1. We may call in a licensed electrician to install a temporary power panel to allow our team of professionals to place more equipment in the home. This option is perfect for large losses that have multiple levels affected or that have many rooms affected.  
  2. We possibly can utilize an existing electric dryer or stove outlet like the one seen in the photo to allow us to install a power distribution box. We can plug our equipment into this box to allow us to use an additional 50 amps of power. This option is most common and these power distribution boxes are always on our trucks to ensure our team can help quickly and efficiently. 
 No matter how big or small your disaster is, you can count on SERVPRO of Jefferson County/Oconomowoc to have the proper equipment to get you back to preloss condition as quickly as possible.  Call us to with all your water damage needs and speak with a certified water restoration technician.  920-674-3002.

Facts About Candle Fires and Candle Fire Prevention

12/5/2019 (Permalink)

4 lit candles surrounded by festive decorations Festive Candles Are Beautiful, But Use With Caution

SERVPRO of Jefferson County/Oconomowoc wishes everyone a Happy and Fun and Safe Holiday Season.  During the Holiday Season, candles can be very festive and smell nice and enhance the décor of your Holiday event.  However, please be careful when using candles.  December is the peak time of year for home candle fires.  In an average December, 11% of home candle fires began with decorations compared to 4% the rest of the year. 

From 2012-2016, U.S. fire departments responded to an estimated 9,100 home structure fires that were started by candles per year. These fires caused an annual average of 80 deaths, 770 injuries and $264 million in direct property damage. 

Candle Fires by the Numbers (During the five-year period 2012-2016): 

  • Candles caused 3% of reported home fires, 3% of home fire deaths, 7% of home fire injuries, and 5% of the direct property damage in home fires.
  • Roughly one-third (37%) of home candle fires started in bedrooms. These fires caused 32% of the associated deaths and 47% of the associated injuries.
  • Falling asleep was a factor in 11% percent of the home candle fires and 30% of the associated deaths.
  • On average, 25 home candle fires were reported per day.
  • More than half (58%) of home candle fires occurred when some form of combustible material was left or came too close to the candle.

Candle Safety Tips

  • Blow out all candles when you leave the room or go to bed. Avoid the use of candles in the bedroom and other areas where people may fall asleep.
  • Never use a candle if oxygen is used in the home.
  • Put candle holders on a sturdy, uncluttered surface.
  • Have flashlights and battery-powered lighting ready to use during a power outage. Never use candles.
  • Keep candles at least 12 inches away from anything that can burn.
  • Use candle holders that are sturdy and won’t tip over easily.
  • Light candles carefully. Keep your hair and any loose clothing away from the flame.
  • Don’t burn a candle all the way down – put it out before it gets too close to the holder or container.

Alternative Option:  Consider Using Battery-Operated Flameless Candles.  These candles can look, smell and feel like real candles. 

Contact SERVPRO of Jefferson County/Oconomowoc for all your fire and smoke damage clean-up.  920-674-3002 

Preparing Your Home During Your Vacation

11/20/2019 (Permalink)

Two bamboo chairs sitting under an umbrella on a sandy beach next to the ocean with boats floating by This Is NOT Wisconsin!

We all look forward to vacations to escape the cold weather.  Anyone from the Midwest knows that the cold weather can cause all different types of damage.  In the restoration industry, water damage is very common due to cold weather.  Many people look forward to vacations but they often forget one important thing; preparing your home while you are away on vacation.  For most people, their home is their most expensive asset.  Why not do whatever you can to take care of it and prevent water damage during those cold months? 

If your home has water damage while you are on vacation, be sure to call SERVPRO of Jefferson County/Oconomowoc and we can help you.  However, here are some simple tips to follow before leaving on that vacation.


  1. Check the battery in your thermostat and replace it if needed.  If it has been more than six months, we recommend that you replace the batter.
  2. Set the thermostat in your house no lower than 55 degrees Fahrenheit
  3. Have someone, a neighbor or friend, a trust-worthy person, to check your house daily.  
  4. Shut off the main water supply and drain the water system.  (Be aware that if you have a fire protection sprinkler system in your house, it may be deactivated when  you shut off the water)

Water restoration technicians are available at SERVPRO of Jefferson County/Oconomowoc when you have water damage to your home or business.  Call us (920) 674-3002

How To Avoid And Remove Window Condensation

11/19/2019 (Permalink)

Water droplets on glass window and window sill Condensation And Mold On Window and Sill

Here at SERVPRO of Jefferson County/Oconomowoc, we are often asked to come into a property and conduct mold remediation, particularly caused by condensation around windows.  As you know, this only happens in the colder months when the temperature drops to about 40 degrees F.  The following are tips that we found from Family Handyman on how to avoid and remove that pesky window condensation.

  1. Check the humidity level in your home; it is probably a bit too high. With double-pane windows, you should be able to sustain somewhere around 50 to 55 percent relative humidity indoors on a 40-degree night and not get condensation on your windows. That means that if the relative humidity in your home is higher, say 60 or 70 percent, your windows will become dehumidifiers and condense water from the air until the relative humidity level inside drops to the 55 percent range.
  2. Buy an inexpensive hygrometer to monitor your indoor relative humidity. This will allow you to track the problem and watch the effects of changes.
  3. Gas and propane release a lot of moisture when they burn, so the fireplace will increase the moisture level in your home if you use it extensively. Watch your hygrometer to see if running the fireplace causes a significant increase in indoor relative humidity.
  4. It's also possible that your new home is still drying out: New concrete, wood and other materials usually take 12 to 18 months to dry, depending on drying conditions. You can't control this, but on cold evenings you can open your doors and flush the warm humid air out of your home for 10 to 15 minutes.

Again, once the indoor temperature returns to normal, your hygrometer should tell you that the relative humidity has dropped, and the problem may disappear after another heating season. Sometimes this problem occurs only at the beginning of the heating season, when materials are drying out after a humid summer, and disappears after a few weeks.

If neither of these seems to be the problem, look for other sources of excess moisture. Some common sources, like lots of green plants, can be easily controlled. But other common ones can't, like ground moisture moving up through the concrete slab. If you can't diagnose the problem, talk with your local building inspector about the moisture problems common to your area. Or call in a home inspector who understands condensation (and mold) issues for a home inspection and diagnosis.

For all your mold remediation issues, call SERVPRO of Jefferson County/Oconomowoc (920) 674-3002

Water Damage to Vacant Property

11/19/2019 (Permalink)

Person with hose connected to carpet wand removing water from the carpet SERVPRO Technician Extracting Water From Carpet

This vacant property was on the market at the time of the water intrusion.  The home furnace was not turned on and with our cold Wisconsin winters and no one checking on the property, a water supply line broke pouring thousands of gallons of water into this home.

Water Extraction Technology
Our advanced and powerful water extraction equipment speeds the drying process. It quickly removes the bulk of the water from your home or business to help prevent further damage. A SERVPRO truck-mounted or a portable extraction unit performs efficient water removal.

Modern Drying Equipment
But water extraction isn’t enough. You need to dry anything that’s been partially saturated by water. SERVPRO of Jefferson County/Oconomowoc uses industrial strength air movers and dehumidifiers. The typical drying technology available to consumers isn’t powerful enough for big jobs. Our advanced drying equipment is needed to remove the remaining (and often undetected) moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

Why use our high-speed air movers? Because the technology behind them means more moisture evaporates at a faster pace. SERVPRO of Jefferson County/Oconomowoc's industrial grade dehumidifiers pull the water vapor from the air.

Technology That Removes Odors And Deodorization
Water, chemical, fire, or other natural disasters often cause powerful odors. These odors are not healthy or safe. We use special techniques and technology (like air scrubbers, thermal foggers, and deodorizing agents) that removes airborne contaminants and restores air quality during the restoration and cleanup process.

Call SERVPRO of Jefferson County/Oconomowoc for all your water damage drying needs (920) 674-3002.

SERVPRO of Jefferson County Helps Neighboring SERVPRO

11/12/2019 (Permalink)

Asbestos containing tile floor Flooring tile that has asbestos containing material in it

SERVPRO of Jefferson County/Oconomowoc was contacted by a neighboring SERVPRO to help them with a water loss.  This loss required that asbestos flooring be removed.  SERVPRO of Jefferson County is the only SERVPRO in the State of Wisconsin that is certified to do asbestos abatement.  We believe in helping our neighboring SERVPRO franchises as much as we can.  We all help each other when additional resources are needed. 

The photo is the floor tile that has asbestos containing material in it.  

Please note that you can not determine by just looking at some material if it contains asbestos.  A sample must be examined under a microscope to determine the presence of asbestos.  Many times customers will ask us to tell them if asbestos is present just be looking at it, which we can not.  Testing is the only way to verify if asbestos is present.  

Call SERVPRO of Jefferson County/Oconomowoc if you have a floor that looks like this and you are interested in having it tested.  Or call us with all your asbestos questions.  920-674-3002

Kitchen Water Damage

11/9/2019 (Permalink)

A light color wood floor in a kitchen Wood flooring damaged in a kitchen #waterdamage #SERVPROjeffersoncountyoconomowoc

SERVPRO of Jefferson County/Oconomowoc was called out to assess water damage at a home. It was discovered that a refrigerator had a leak from a water supply line to the ice maker.  This led to a slow leak that went for days without being found. Upon arrival of the SERVPRO Jefferson County/Oconomowoc professional, it was determined that the beautiful hardwood floor was beyond repair.  In the photo you can see that the floor has buckling. SERVPRO Jefferson County/Oconomowoc worked with the home owner and adjuster to develop an action plan to mitigate the damage.  In this case, it required the affected hardwood flooring to be tore out and replaced with new. It also required that all continuous hardwood flooring be sanded and refinished. The water damage started in the kitchen but because it was not discovered right away it affected room underneath the kitchen. There was drywall and cabinets that were affected. SERVPRO of Jefferson County/Oconomowoc brought in fans and dehumidifiers to dry the structure.    If you have water damage,  call SERVPRO Jefferson County/Oconomowoc as we have trained professionals to handle this type of loss. 

Overflowed washing machine causes water damage

11/9/2019 (Permalink)

A beige carpet that is wet. An extraction tool is used to extract the water from the wet carpet. #waterdamage #SERVPROjeffersoncountyoconomowoc

Overflowed wash machine causes water damage in Oconomowoc home

This Oconomowoc, WI home called SERVPRO Jefferson County/Oconomowoc because of an overflowed washing machine that did not drain properly.   Within minutes a crew of certified water restoration technicians from SERVPRO of Jefferson County/Oconomowoc was dispatched to this property.  The laundry room, hallway and living room all were affected by the water.  Carpet and pad were soaked along with the gypcrete subfloor.  The crew extracted the water, lifted the carpet and removed the wet pad and set up drying equipment.  The carpet was “floated” by using appropriate drying equipment.  The gypcrete subfloor was a challenge to dry due to its thickness and because it was a porous material.  Overall it took 5 days to dry the structure.

Apartment complex in Lake Mills experiences a water loss

11/5/2019 (Permalink)

Wet towels covering a carpeted hallway Water Damage at an apartment complex #SERVPROjeffersoncountyoconomowoc

This Lake Mills, WI apartment complex experienced water damage that flooded two units (upper and lower) that affected carpeting and drywall in the upper unit and the entire unit below, including the ceiling, walls, cabinets, contents and appliances of the apartment below. This water loss was caused by a washing machine that was running for over an hour. They called SERVPRO of Jefferson County/Oconomowoc to handle the water mitigation.  SERVPRO of Jefferson County/Oconomowoc  are water damage restoration specialists and are ready to restore your Jefferson County home or apartment building back to preloss water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Jefferson County/Oconomowoc uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to clean and sanitize the affected water damage area for your comfort and safety.

What to do After a Flood

10/11/2018 (Permalink)

Don’t wait, call SERVPRO® of Jefferson County / Oconomowoc to fix your water damage problems right away. #LikeItNeverHappened #waterdamage

If your house has water or flood damage, call SERVPRO® of Jefferson County / Oconomowoc today at (920) 674-3002. SERVPRO® is faster to any size disaster. 

What to do before SERVPRO® arrives

After flooding, the safety of you and your family should be the first concern. Make sure it is still safe to be in your home. Be aware of any electrical hazards and any potential slip and fall hazards. 

Here are a few dos and don’ts post-flooding: 

  • Use a mop or towels to remove excess water. 
  • Pick up loose items off the floor. Remove any colored items like books, magazines, or rugs off of carpeted floors to prevent color bleeding. 
  • Hang or prop any wet fabrics or upholstery/cushions to allow them to dry. 
  • Separate furniture legs from carpet with aluminum foil or wood blocks. 
  • Stay out of rooms where the ceiling is sagging and avoid using ceiling fixtures where the ceiling might be wet.

About Those Icicles...

1/22/2016 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc knows they look nice, but is also aware they can cause damage as well.

Icicles are pretty, but they can cause damage, too. SERVPRO of Jefferson Co./Oconomowoc happens to see this quite often. Call us, if you experience water damage in your home or business.

Frozen Pipes

1/21/2016 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc would like to prevent you having water damage this winter.

Frozen pipes cause many a headache every winter. SERVPRO of Jefferson Co./Oconomowoc would like you to make sure your pipes are properly insulated or consider running taps at a trickle to prevent freezing.

Window Frost

1/12/2016 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc knows staying warm and dry is the key for having healthy windows.

Window frost, while sometimes beautiful, can also be damaging and even cause mold. SERVPRO of Jefferson Co./Oconomowoc suggests to follow these tips to keep your windows warm and dry.


1/7/2016 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc wants you to be safe and warm during the winter months.

Got icicles? SERVPRO of Jefferson Co./Oconomowoc thinks it could be a sign that heat is leaking from your home into the attic, and it's probably a good idea to check for cracks or gaps.

Outdoor Faucets

12/11/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc doesn't want your pipes to freeze. But if they do, we'll be here.

#DidYouKnow disconnecting garden hoses from outdoor faucets will keep water in the hoses from freezing up the pipe? SERVPRO of Jefferson Co./Oconomowoc suggests after disconnecting the hose, cover the outdoor faucet with a foam cover or cotton sock, shirt or towel to protect it from the cold winds.

Preventing Ice Dams

12/3/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc wants to make sure you stay dry and safe this winter.

To lessen the risk of ice dams forming this winter, SERVPRO of Jefferson Co./Oconomowoc suggests ventilating your attic to help maintain a temperature close to that of the outdoors.

Pretesting Your Items

11/9/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc will ALWAYS take the necessary precautions to prevent secondary damage to your items.

Should your personal belongings need professional care after a flood, SERVPRO of Jefferson Co./Oconomowoc will pretest your items to be sure they are safe to clean without causing secondary damage.

When Floodwater is Present in Your Home, Should You Turn Off the Power?

9/22/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc is here to not only save your home, business and surroundings, but you and your family as well.

If you answered YES, you should be more careful. In the event of incoming flood waters, SERVPRO of Jefferson Co./Oconomowoc knows you should turn off your power but ONLY if your floor is clear of standing water.

Gutters and Drains

9/18/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc would like to remind you to clean your gutters and drains to avoid unwanted water issues.

SERVPRO of Jefferson Co./Oconomowoc knows sometimes the simplest actions make a difference in a disaster. Clean out your gutters and drains to make sure that water is properly draining from your home or building.

Installing a Backflow Valve

9/17/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc wants you to be prepared from every direction, even from below.

SERVPRO of Jefferson Co./Oconomowoc has a useful suggestion; prepare your home by installing a backflow valve on all sewer pipes. It's relatively easy and inexpensive and can save you from dealing with a whole lot of you know what.

Roof Protection

9/16/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc suggests a rubber roof underlayment to protect your home from water getting in from above.

When it comes to roof protection, SERVPRO of Jefferson Co./Oconomowoc knows a few hundred dollars can go a long way. Stay prepared by purchasing a rubber roof underlayment to protect your home from water intrusion.

A Common Natural Disaster

8/18/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc would like you to be better prepared in case of a flood, please contact your insurance agent.

SERVPRO of Jefferson Co./Oconomowoc would like for you to know that flooding is the most common natural disaster, yet most homeowners' insurance doesn't cover flood damage?

Mayonnaise Vs. Water Stains

8/4/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc likes to spread around free DIY tips whenever we can.

You may be grossed out by the stuff, but mayonnaise can actually be used to get tough water stains out of wood! Of course, when the damage is too substantial for any condiment to fix, you know who to call; SERVPRO of Jefferson Co./Oconomowoc.

A Flood of Emotions

7/30/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc will get rid of all the water "Like it Never Even Happened."

When the rain just won't stop and a flood of emotions starts to take over, you know who to turn to for help; SERVPRO of Jefferson Co./Oconomowoc.

Prepping For Flood Damage

7/23/2015 (Permalink)

SERVPRO of Jefferson Co./Oconomowoc has the Emergency READY Profile to help out your business be prepared for a flood emergency.

Flood damage can affect your business operation in a variety of ways. Be prepared with an Emergency READY Profile from SERVPRO of Jefferson Co./Oconomowoc. Call us for help.

Floods & Your Personal Belongings

7/7/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc knows it's better to test than causing more damage.

Should your personal belongings need professional care after a flood, SERVPRO of Jefferson County / Oconomowoc will pretest your items to be sure they are safe to clean without causing secondary damage.

Water Alarm

6/18/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc wants to make sure the inside of your home stays nice and dry this summer.

If travel plans are in your future this summer, SERVPRO of Jefferson County / Oconomowoc would like you to consider a water alarm for your home. They'll alert you should water levels inside start to rise. Some models are even equipped with shutoff valves. Find out about how we can help you through a water damage crisis by clicking HERE.

In a Flooding Situation While Driving?

6/12/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc wants to make sure you and your family are safe, no matter the situation.

Unfortunately, severe weather often accompanies the summer months. If you find yourself in a flooding situation while on the road, remember this helpful information from the helpful people at SERVPRO of Jefferson County / Oconomowoc.

Burst Water Pipe?

6/10/2015 (Permalink)

If you find a burst water pipe flooding your home, call SERVPRO of Jefferson County / Oconomowoc to clean it up.

If you didn't wrap your outdoor faucets this winter, you may notice a leak inside your home caused by a broken pipe when you turned them on this summer. Call SERVPRO of Jefferson County / Oconomowoc if damage strikes!

Heavy Rain & Flooding

5/29/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc would like you to stay safe and dry.

Floods are unpredictable and can occur in regions that have never seen rain. SERVPRO of Jefferson County / Oconomowoc would like you to take these precautions to minimize damage to your belongings should a heavy rainfall be in your forecast.

Stopping The Leak

5/18/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc wants to make sure your water loss is kept at the very minimum.

SERVPRO of Jefferson County / Oconomowoc suggests that if a pipe in your home or office should spring a leak, immediately shut the water off at the source or call a professional to do so. Knowing where your property's shut-off valve is crucial to lessening the impact of the damage.

May Flowers

5/11/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc is here to help before, during and after major water damage has affected your life.

Who's ready for some May flowers? SERVPRO of Jefferson County / Oconomowoc is still here to help, even after those crazy April Showers have passed.

Today We Salute Plumbers

4/27/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc would like to thank plumbers for their hard, dedicated work.

SERVPRO of Jefferson County / Oconomowoc knows a thing or two about water and the damage it can cause. Today we salute our friends who keep it flowing in the right direction. #HugAPlumberDay

Did You Get Every Last Drop?

4/7/2015 (Permalink)

Call the cleanup crew at SERVPRO of Jefferson County / Oconomowoc to do a professional clean-up of your property.

Even when you think you've gotten every last drop, water can damage areas in your home or business that you can't even see. Call the cleanup team at SERVPRO of Jefferson County / Oconomowoc, we're here to help.

Flood Warning Signals

4/3/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc wants you to safely stay above and away from oncoming flood water.

Does your family know the flood warning signals in your area? SERVPRO of Jefferson County / Oconomowoc wants you to know the signals so that you and your family stay safe.

Be Safe, Watch Out For Floods.

3/20/2015 (Permalink)

SERVPRO of Jefferson County / Oconomowoc has your safety in mind when it comes to flooding.

While Spring is a beautiful time of year it can also produce large amounts of rain in a short amount of time. Here are two terms SERVPRO of Jefferson County / Oconomowoc thinks you should know to? #‎beSERVPROReady?.

Flood/Flash Flood Watch—Flooding or flash flooding is possible in your area.

Flood/Flash Flood Warning—Flooding or flash flooding is already occurring or will occur soon in your area.