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Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Jefferson County/Oconomowoc today at  920-674-3002 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Additional Ways To Prevent Fires

5/13/2020 (Permalink)

Multiple extension cords plugged into a power strip Fire Hazard Just Waiting to Happen

Often we will see "how to prevent fire" information during the holiday season. Between deep frying a turkey for a holiday meal, to extra electricity being used to light holiday lights and trees, it is a popular time to remind people to be aware of fire hazards.

The same truth holds for the spring and summer seasons. During the time that homeowners are installing window air conditioners or using fans to circulate air in order to cool homes, there is a greater risk of electrical fire.

One precaution that is easy to make part of your regular routine is NEVER plug an extension cord into a power strip or surge protector strip. The misuse of extension cords and power strips cause more than 3,000 residential fires a year, according to US Consumer Product Safety Commission.

Another good tip to remember: NEVER plug high capacity appliances (space heaters, air conditioners, etc) into power strips. Always plug them directly into a wall outlet.

These two simple steps can help protect you, your loved ones and your home all year around. 

For all your professional fire damage cleanup and deodorization needs, call SERVPRO of Jefferson County/Oconomowoc.  We are an emergency cleaning company near you.  920-674-3002.

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Providing Peace of Mind with Vehicle Disinfecting Services

5/6/2020 (Permalink)

Flyer from SERVPRO promoting vehicle disinfecting service Vehicle Disinfecting Is Important to Help Prevent The Spread of a Virus or Bacteria

SERVPRO of Jefferson County/Oconomowoc is here to help during these unprecedented times by now offering vehicle disinfecting services.  While the "safer at home" order is in effect, essential workers and those people at home have needs to travel to work, the grocery store, and pharmacies.  We can help provide a peace of mind by disinfecting any type of vehicle.  SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards.

Our disinfecting services are available to purchase as gifts as well.  This can help bring peace of mind to family, friends, co-workers, and yourself.

For any questions regarding disinfecting services please call us at 920-674-3002.  Our certified technicians are here to help answer your questions and provide the disinfecting services to keep you and your family safe.

When you are looking for a deep cleaning santitation company or a local or emergency cleaning company near you, think of SERVPRO of Jefferson County/Oconomowoc.

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Reasons to Have Renters Insurance

5/6/2020 (Permalink)

Soot on couch Soot that has fallen on the back of a couch

If you are a renter, have you thought about what might happen if there is a fire or water damage at your residence? What will happen to all your belongings? Will they be able to be saved? If so, how will they get cleaned and deodorized to get rid of the fire odor? These are just a few of the questions you may have never thought about.  

SERVPRO of Jefferson County/Oconomowoc  recently got called to help at a farmhouse that had a kitchen fire. The landlord called us to help her clean and deodorize the house but the renters' belongings were affected as well. The soot was everywhere. The odor had permeated into all surfaces and rooms of the house including on the renter's clothes, bedding, dishes and furniture. Our customer (the landlord) needed her house cleaned but all the renter's personal belongings were in the house. The renters did not have renters insurance so that creates challenges for SERVPRO to get the building cleaned and deodorized while at the same time the renter needed to move the items out of the way.  

Unfortunately, we come across this way too often that the renter does not have renters insurance. People do not think to protect their belongings until AFTER something drastic happens. By then, it's too late.  The process for a company like SERVPRO to help with a structure fire is greatly dependent on what types of personal contents are inside that structure.   Most times, a landlord will not want dirty/contaminated/smelly items being brought back into a freshly cleaned and deodorized structure. If the affected items are brought into a clean structure without being properly cleaned and deodorized, those items can cause the structure to be re-contaminated with smoke odor.  

Below are just a few things that renter's insurance can help you with in the event of a disaster: 

1) Inventory of your personal belongings. This includes photographing, packing and transporting your affected items to a secure storage facility to get them out of the affected structure so the fire clean up and restoration can begin.  

2) Cleaning of you personal belongings. This is done with the proper care, chemicals and industry standard cleaning and disinfecting practices to ensure your items are clean and deodorized thoroughly.  

3) Storage of your items until you are ready to move back in. 

4) Help finding temporary housing if the damage does not allow you to stay in your residence.  

5) Possibly replace non-salvageable items at no expense to the insured other than your deductible. 

In order to get renter's insurance you will need to think about what you own. Remember to include EVERYTHING you own from your television to your last pair of socks. Then you add that up and decide how much coverage you need for your items.  Any local insurance agent or online insurance companies can answer questions about renter's insurance and can help you decide on what the best coverage is for you and your situation. A basic renter's insurance policy will likely include $10,000 coverage for your belongings and $100,000 of liability coverage. The average cost for a basic policy is $15.00 PER MONTH. For the cost of two trips to a fast food drive through, you can have piece of mind that your personal belongings will be covered should a disaster strike.  For a very small fee, renters insurance is the best and smartest money you will ever spend.    

For all your emergency fire residential needs or emergency fire commercial needs, call SERVPRO of Jefferson County/Oconomowoc and speak with a certified Fire & Smoke Restoration Technician.  920-674-3002 

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Return-to-Work Strategies for Safely Re-Opening

5/1/2020 (Permalink)

SERVPRO logo stating that we are always open and here to help when you need us SERVPRO of Jefferson County/Oconomowoc is Always Open For Business and Here to Help

SERVPRO of Jefferson County/Oconowoc, as a small business, wants to do whatever we can to help other small businesses during these unprecedented times.  As we, hopefully, are approaching the end to the "Safer At Home" orders that many of our States have gone through, there are tips to share with business owners on how to prepare for that.

Please know that SERVPRO of Jefferson County/Oconomowoc is here to help and we can help by being the deep cleaning sanitation company that you may need.  We are a professional commercial cleaner and emergency cleaning service that is local.

As states begin the process of opening their economies following shelter-in-place orders during COVID-19, the American Society of Safety Professionals is recommending return-to-work strategies and best practices that make safety and health a priority for employers in every industry.

Some states and metropolitan areas have instituted their own rules – such as requiring masks or cloth face coverings in certain industries – but you still need to address engineering and administrative controls and add a risk assessment to your return-to-work plan.  Facilities may start using a physical distancing approach. 

Other suggestions include the need to conduct symptom checks, design work areas to limit exposure, use barriers to improve physical distancing and maintain a policy on visitors entering the workplace. 

For more information about ASSP and its widespread efforts to keep workers safe today and post-pandemic, visit To view this entire article, click on the following link

Return-T0-Work Strategies for Safely Re-Opening

If you are looking for an emergency cleaning company near you or a local commercial cleaning company, then call SERVPRO of Jefferson County/Oconomowoc.  920-674-3002.  We are here to help make it "Like it never even happened."

Local SERVPRO of Jefferson County Helps Jefferson County First Responders

5/1/2020 (Permalink)

SERVPRO Employee Spraying Disinfectant In The doorway to a bus SERVPRO of Jefferson County Technician Spraying Disinfectant in a First Responder Vehicle

On April 30th, SERVPRO of Jefferson County/Oconomowoc hosted a free First Responders Emergency Vehicle cleaning and disinfecting.

We are proud to say that we disinfected vehicles from the City of Jefferson Police Department and the Command Center bus for the Jefferson County Sheriff.  This will help give these first responders piece of mind knowing that their vehicles have been disinfected and that SERVPRO is here to help!

We want to thank the staff at the Jefferson County Fair Grounds for donating the use of their building for this very important event.  

Please call 920-674-3002 if you are interested in having your personal vehicle or work vehicle (or fleet) cleaned and disinfected by SERVPRO of Jefferson County/Oconomowoc.  Call to learn about the various types of cleaning and pricing options available to you.  

Customer Calls SERVPRO of Jefferson County/Oconomowoc to Handle Chemical Spill

5/1/2020 (Permalink)

Black chemical spilled on hardwood floor in closet Liquid Drain Chemical Spilled on Floor in Closet Lead to Permanent Floor Damage

SERVPRO of Jefferson County/Oconomowoc was recently called to a home after a highly caustic chemical was accidentally spilled in a walk in closet. The homeowner was moving the sealed chemical container when it was accidentally dropped, spilling the entire one gallon onto the hardwood floor in a large pattern. During the splash, the homeowner was burned badly as well.

SERVPRO of Jefferson County/Oconomowoc has the experience you need to properly clean up almost every spill. We take the time to research each chemical we are asked to clean up if we aren't familiar with it in order to avoid any additional problems.

This particular chemical was extremely difficult to clean up and our hard work did get rid of the chemical reaction.  However, the floor damage was not able to be reversed. This floor will have to be taken out and replaced in order to get rid of the damage.

You can trust that SERVPRO will handle any hazardous job with knowledge, skill and understanding that will leave your home or business safe. 

If you are looking for a professional residential or commercial cleaning company or you have an emergency cleaning need, call the professional and trained technicians at SERVPRO of Jefferson County/Oconomowoc at 920-674-3002.

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Designing a Post-coronavirus Office

5/1/2020 (Permalink)

Thank you to our partners at Midstate Insurance for sharing this important article designed to help employers get their office ready for when employees return back from the post-coronavirus safer-at-home orders.

The coronavirus disease (COVID-19) pandemic has changed many aspects of the current workplace, and soon, employers should begin planning for what their post-coronavirus office will look like. Previously, social distancing and COVID-19-related best practices hadn’t been a topic on the mind of most employers or employees. By updating office layouts, encouraging new behaviors and expanding remote work options, employers can help prevent the spread of future diseases, and protect the health and safety of employees.

Physical Changes to Workplaces

As employers prepare for employees who will be returning to the office, organizations can consider the following best practices for their office space:

-Increasing each employee’s personal space, and ensuring desks are 6 feet or more apart

-Creating walls and barriers between cubicles

-Creating a walk-traffic flow that discourages congestion

-Updating air-filtration systems

-Installing automatic doors

-Installing UV lighting systems

-Installing no-touch soap dispensers and sinks in bathrooms

-Making hand sanitizer and cleaning products readily available

While updating practices to best prevent the spread of illnesses will also require changes in behavior, employers can take a step in the right direction by ensuring their physical office space is aligned with encouraged behaviors of employees.

Behavioral Changes

While every business is different, there are practices many organizations can implement and behaviors they can encourage. Common post-coronavirus adjustments may include:

-Create expectations for handwashing. According to the Centers for Disease Control and Prevention (CDC), one of the best actions to prevent the spread of coronaviruses is washing hands with soap and water for at least 20 seconds. Encourage employees to do so often, and consider creating policies to reinforce this behavior.

-Ban or discourage shaking of hands. While shaking hands is an instinct in many cases, this practice can spread germs, diseases and illnesses at an expedited rate.

-Increase cleaning schedules. According to the CDC, COVID-19 can remain on hard surfaces for up to 12 hours, creating a potential risk of transmission. Review how cleaning schedules can be more frequent and thorough.

-Adjust meeting practices. Encourage limited amounts of participants in meetings, and advise them to spread out and avoid sharing multi-touch devices.

Technology Considerations for Employers

Beyond updating office layouts and encouraging virus resistant practices, some employers are considering how the use of technology can aid in efforts to prevent the spread of diseases. Some organizations are tracking employees’ distances through cellphones or other devices, and even screening employees and guests for high body temperatures. Employers can also consider installing or expanding the use of hands-free voice assistants, such as Amazon, Google or Apple devices, with the intent of reducing the use of shared technology surfaces used by multiple employees. While not all of these changes will make sense or be feasible for all organizations, employers can consider how updated business practices can encourage social distancing, and reduce the touching of shared surfaces—both during and even after the COVID-19 pandemic.

Expanding Telecommuting Options

According to a survey of U.S. employers by the Computing Technology Industry Association conducted in 2019, more than two-thirds of respondents across a range of different industries and professions reported increased productivity when workers telecommuted full- or part-time. While the feasibility of remote work varies depending on an employee’s job responsibilities, expanding remote work options offers other benefits as well. These additional benefits can include:

-Increased flexibility

-Increased retention

-Reduced greenhouse emissions

-The ability to tap into a broader talent pool

-Fewer opportunities for diseases such as coronaviruses to spread

Notably, by expanding remote opportunities postcoronavirus, employers can reduce the amount of human interaction that takes place at a physical location. Also, by allowing remote work, employees who are sick are less likely to physically attend the office. Best practices for expanding remote work include creating outlined companywide remote practices, rather than leaving remote work approval requests up to the subjective opinion of a manager. As employers consider how they can best create remote work policies, many considerations factor into the equation. 

Preparing for Future Pandemics

Even after reopening, health experts warn that businesses should also be prepared for future pandemics. Additional waves of COVID-19 could reemerge in the near future, and employers should create plans that account for partial or full closings of office locations.

Prepare Your Post-coronavirus Office

As employers plan for how to operate post-coronavirus, creating preventive best practices can set up organizations for success. While the easy return-to-work procedure will be to fall back on existing practices, the COVID-19 pandemic allows an opportunity for organizations to consider how creating an updated workplace with virus-resistant practices, as well as expanding remote work opportunities can prepare them for future pandemics.

As employees reenter the job market, post-coronavirus practices will be top of mind. By being proactive and establishing appropriate measures and practices, employers can not only help prevent the spreading of diseases—but put employees at ease, knowing that necessary steps are being taken to ensure the health and safety of those who will be spending time at the office.

As laws and guidelines related to COVID-19 change, employers should consult with legal counsel when updating or changing policies. 

For all of your professional commercial cleaning service needs or if you are looking for an emergency cleaning service, call SERVRPRO of Jefferson County/Oconomowoc 920-674-3002.

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Get Ready Jefferson County; SERVPRO of Jefferson County/Oconomowoc Is On The Way to Help with Virus Cleaning

4/24/2020 (Permalink)

Two people in full personal protective gear disinfecting a fire truck SERVPRO Technicians Disinfecting a Local First Responder Vehicle

On April 23rd, 2020, SERVPRO of SW Waukesha County and SERVPRO of Jefferson County/Oconomowoc hosted a free First Responders Emergency Vehicle cleaning and disinfecting.

We are proud to say that we disinfected over 30 Waukesha County Sheriff vehicles, 14 City of Waukesha Fire Department Vehicles and 8 Town of Waukesha Fire Department Vehicles.  Over 50 vehicles were cleaned and disinfected by SERVPRO.  This will help give these first responders piece of mind knowing that their vehicles have been disinfected and that SERVPRO is here to help!

Get Ready Jefferson County because we are getting ready to help you!  We will be providing this same free service for Jefferson County First Responder Vehicles on Thursday, April 30th at the Jefferson County Fair.  The following are the details:

Join us at:

Location: Jefferson County Fair Park

(Cleary Building)

503 N. Jackson Ave.

Jefferson, WI  53549

Dates: April 30

Time: 9:00 AM – 3:00 PM

Please call 920-674-3002 to RSVP if you would like to participate.  This will help us track the amount of vehicles so we can staff the event appropriately.  

Tips for Working From Home With Family

4/23/2020 (Permalink)

Various Tips to Social Distance At Home Social Distancing Can Be Accomplished At Home

How To Make Physical Distancing Work For Your Family

Physical distancing has presented parents with challenges that most of us have never faced before. Adjusting to working at home can blur the line between family life and work life.

Many of us at SERVPRO of Jefferson County/Oconomowoc are parents, so just like you, we’ve been looking for strategies that will work for our families. Below are just a few approaches we’ve found so far. While we realize every family has unique circumstances, we hope you’ll find something here that’s helpful.

Communicate, collaborate, and coordinate.

If both parents are trying to work from home, remember that you’re on the same team together. Try to set up a schedule that suits everyone. Some of us are taking shifts, where one parent works from 8:30am to 12:00pm, while the other cares for the kids, then switching from 12:30pm to 5:00pm. Make a plan, but leave room to be flexible.

…Always be humble and gentle. Be patient with each other, making allowance for each other’s faults…


Include your kids.

Ask your children to “help” in ways that make sense for their ages. You might help them make a “Time to Work” sign for you, then explain that when you hang it on the door, that means you need to concentrate. Help them make special artwork for your workspace—especially if you’ll be in video meetings. Your kids are more likely to respect boundaries between work time and family time if they feel invested in both.

Imprint these words of mine on your hearts and minds… Teach them to your children, talking about them when you sit in your house and when you walk along the road, when you lie down and when you get up.


Set realistic expectations.

“Productivity” looks different right now than it did three months ago. And, most of the people you work with are likely dealing with issues very similar to yours. Be a living example of the things you hope to receive from others. Give grace to your coworkers, to your children, and to yourself.

The Holy Spirit produces this kind of fruit in our lives: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control.

Galatians 5:22-23

As much as you can, enjoy this time you have together. It may be hard to remember right now, but just a few months ago, many of us were trying to find ways to spend more time with our kids. It’s true that our current circumstances come with real challenges. But, it’s also true that we have the power to choose how we respond. We can see them as setbacks that are causing us pain, or as opportunities to draw our families closer than ever. If you are looking for a deep cleaning sanitation company who specializes in both professional commercial cleaning and professional residential cleaning, call SERVPRO of Jefferson County/Oconomowoc 920-674-3002.  You can search for emergency cleaning company near me or local commercial cleaning company and you should find SERVPRO of Jefferson County/Oconomowoc.  Visit us on FacebookTwitterLinkedIn, and Instagram!