What our Customers say...

Why SERVPRO Testimonials

Your team's customer service is outstanding.  Everyone is super nice and knowledgeable and professional.  Even your voicemail message is nice and slow and clear and very simple to follow.  I appreciate that very much. 

I have never met a team as hardworking and thorough as Matt Koss, Elyse and Keeyana. They are amazing!!!

SERVPRO did a great job performing asbestos removal and HVAC cleaning! The Employees were very thorough and completed the jobs efficiently! Thank you SERVPRO for a job well done!

Ben was at the house within an hour after SERVPRO was contacted by my insurance agent and the cleanup crew was there about 2 hours later to start work. Everyone was very professional, friendly, and kept us informed during the entire process. Very satisfied.

I wanted to reach out and say "thank you" for your kindness at the SERVPRO Golf Outing.  Brad Richert was a great host and the event was excellent!  I appreciate your kindness and generosity and wish you great success.

Thank you for disinfecting our first responder squads.  We really appreciate it!

Steve, your Crew Chief, is a "real keeper."  He knew his stuff.

Your team did a great job last time when I had water damage.  That is why I used you this second time.

Communication is their best attribute. I worked with SERVPRO through an insurance claim and felt the guidance they gave was great. With all the unknowns when a home gets wet, SERVPRO was there to help but also guide us. I would highly recommend this location.

SERVPRO Jefferson County was recommended to us after our flood by a family member who was extremely happy with their Waukesha County branch.  I couldn't believe how fast and professional they reacted to our situation.  The person answering the phone calmed me down and assured us that they would take care of everything.  We couldn't have been happier with their guys and how they took care of our stuff.  I didn't think customer service like that existed anymore.  

We had a flood in the basement of our hair salon.  I called SERVPRO of Jefferson County/Oconomowoc and they arrived quickly to assess the damage and begin work.  I was amazed on how quickly they had everything dry.  They were very knowledgeable and I will recommend SERVPRO of Jefferson County/Oconomowoc.

Quality people working at SERVPRO of Jefferson County/Oconomowoc.  They were very helpful and knowledgeable.  All my questions were answered.  They did a great job!

SERVPRO of Jefferson County/Oconomowoc's asbestos crew has been referred by the Department of Natural Resources because they do such great work and are quick to response to a jobsite.